Terms and Conditions

Last updated: Friday, March 7, 2025

Welcome to Sri Lanka Tour Operators ("we," "our," or "us"). These Terms and Conditions govern your use of our website and services. By accessing our website, you agree to comply with these terms.

1. Services

• We provide travel packages, tours, and related services exclusively within Sri Lanka.
• All bookings are subject to availability and confirmation.
• Prices are subject to change without prior notice.

2. Booking and Payment

• A deposit may be required to secure your booking.
• Payments must be made through our accepted methods.
• Cancellations and refunds are subject to our cancellation policy.

3. Cancellations and Refunds

• Cancellations must be made in writing.
• Refunds are subject to deductions based on the time of cancellation before the trip.
• No refunds will be provided for no-shows or last-minute cancellations.

4. Travel Documents

• Travelers must provide valid identification and travel documents.
• We are not responsible for visa requirements or any immigration-related issues.

5. Limitation of Liability

• We are not responsible for delays, cancellations, or changes due to unforeseen circumstances such as weather or government regulations.

6. User Responsibilities

• You must provide accurate information when making bookings.
• You are responsible for your personal belongings and safety during travel.

7. Privacy Policy

• We collect and process personal data as outlined in our Privacy Policy.

8. Governing Law

• These terms are governed by the laws of Sri Lanka.
• Any disputes shall be settled in the courts of Sri Lanka.

9. Changes to Terms

• We reserve the right to update these terms at any time.
• Continued use of our website means you accept the updated terms.

10. Contact Us

For any questions, please contact us through our Contact Form. email us at srilankantouroperators@gmail.com, or call us at +39 347 5164244.